Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

1) 2-day shipping 2) Same-day delivery 3) Overnight shipping 4) Expedited shipping

Do You Ship Internationally?

No Shipping Method Available.

How Long Will It Take To Get My Package?

It Usually Takes Between 4 To 7 Days To Deliver The Order After It Has Been Dispatched. This Varies Depending Upon Your And Seller’s Location

We Will Notify You On Your Registered Contact Details Via Email Or SMS With The Tracking Number And Courier Or Delivery Partner Details, Once The Order Has Been Dispatched

In Case A Seller Is Unable To Fulfill The Order On Time, We Will Transfer The Order To Another Seller. If The Order Still Can’t Be Fulfilled, The Same Will Be Cancelled And Your Refund Will Be Processed. The Refund Would Be Credited To Your Account Within 2-3 Weeks After The Order Is Cancelled.

PAYMENT

What Payment Methods Are Accepted?

We support the following payment options at Lalithatraders 1 ) Cash On Delivery (available in selected pin codes) 2 ) Credit Card 3 ) Debit Card 4 ) Net banking 5 ) Gift Card Wallet

Is Buying On-Line Safe?

Lalithatraders.com Online Marketplace is safe, secure and guaranteed. It provides you with a convenient method of payment and is the only authorised and recognised form of payment .You should never pay for a Marketplace item outside of the Lalithatraders.com.

If you are contacted by a seller / Third person requesting payment via another method, you should regard it as fraudulent and must report to Lalithatraders.com. Items paid for outside Lalithatraders.com Marketplace are not eligible for protection under the Lalithatraders.com, A-to-Z Safe Buying Guarantee

Order & Retunrs

How do I place an Order?

To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order. Make sure to double check that you have filled in your details correctly to ensure that you receive all the necessary info and that your order is delivered without any complications.

If you need any help, we strongly advise you to speak to one of our Customer Service advisers via our live chat in our website, we will be happy to assist you.

How Can I Cancel Or Change My Order?

Go to My Orders and tap on order you wish to cancel. Click on CANCEL button. Cancellation is not allowed if the order has been shipped.

Do I need an account to place an order?

Yes. Register On My Account Page.

How Do I Track My Order?

You Can Check The Status Of Your Order By Clicking The “Track Order” Below.

How Can I Return a Product?

Returns Are Easy . Contact Us Or Mail Us To Initiate A Return. You Will Receive A Call Explaining The Process, Once You Have Initiated A Return. Wherever Possible Our Logistics Partner Will Facilitate The Pick-Up Of The Item. In Case, The Pick-Up Cannot Be Arranged Through Lalithatraders.com Or Our Logistic Partners, You Can Return The Item Through A Third-Party Courier Service. Return Fees Are Borne By The Byer.

Gift cards/vouchers are non-refundable. Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for. .
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